Privacy Policy

1) Introduction and contact details of the controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about how we handle your personal data when you use our website. Personal data in this context means all data by which you can be personally identified.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Kevin Schaal, Elsa-Brändström-Straße 24, 72074 Tübingen, Germany, Tel.: +49 (0) 7071 5391573, e-mail: info@where-else.design. The controller responsible for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

2) Data collection when visiting our website

2.1 When you use our website for purely informational purposes, i.e. when you do not register or otherwise provide us with information, we only collect such data as your browser transmits to the page server (so-called „server log files“). When you access our website, we collect the following data, which are technically necessary for us in order to display the website to you:

Our visited website
Date and time at the moment of access
Amount of data sent in bytes
Source/reference from which you reached the page
Browser used
Operating system used
IP address used (where applicable: in anonymised form)

The processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data are not passed on or otherwise used. However, we reserve the right to subsequently check the server log files should concrete indications point to unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the character string „https://“ and the lock symbol in your browser line.

3) Hosting & content delivery network

3.1 For the hosting of our website and the display of the page content, we use a provider who renders its services itself or through selected sub-contractors exclusively on servers within the European Union.

All data collected on our website are processed on these servers.

We have concluded a data processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties.

3.2 Cloudflare

We use a content delivery network from the following provider: Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA

This service enables us to deliver large media files such as graphics, page content or scripts more quickly via a network of regionally distributed servers. The processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website pursuant to Art. 6(1)(f) GDPR. We have concluded a data processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

4) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your end device. Some of these cookies are automatically deleted again after closing the browser (so-called „session cookies“), while some of these cookies remain on your end device for longer and enable the storage of page settings (so-called „persistent cookies“). In the latter case, you can find the storage period in the overview of the cookie settings of your web browser.

Insofar as personal data are also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6(1)(b) GDPR either for the performance of the contract, in accordance with Art. 6(1)(a) GDPR in the case of a given consent, or in accordance with Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.

You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally.

Please note that if cookies are not accepted, the functionality of our website may be limited.

5) Contacting us

In the context of contacting us (e.g. via contact form or e-mail), personal data are processed – exclusively for the purpose of handling and responding to your request and only to the extent necessary for this.

The legal basis for the processing of these data is our legitimate interest in responding to your request in accordance with Art. 6(1)(f) GDPR. If your contact is aimed at a contract, the additional legal basis for the processing is Art. 6(1)(b) GDPR. Your data are deleted when it can be inferred from the circumstances that the matter concerned has been conclusively clarified and provided that no statutory retention obligations conflict with this.

6) Use of customer data for direct advertising

Registration for our e-mail newsletter

If you register for our e-mail newsletter, we regularly send you information about our offers. The only mandatory information for sending the newsletter is your e-mail address. The provision of further data is voluntary and is used in order to be able to address you personally. For sending the newsletter, we use the so-called double opt-in procedure, which ensures that you only receive newsletters once you have expressly confirmed your consent to receive the newsletter by activating a verification link sent to the specified e-mail address.

By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6(1)(a) GDPR. In this context, we store your IP address registered by the internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later point in time. The data collected by us when you register for the newsletter are used strictly for the intended purpose.

You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the controller named at the beginning. After unsubscribing, your e-mail address is immediately deleted from our newsletter distribution list, insofar as you have not expressly consented to a further use of your data or we reserve the right to a further use of the data which is permitted by law and about which we inform you in this declaration.

7) Data processing for order handling

7.1 Insofar as necessary for the performance of the contract for delivery and payment purposes, the personal data collected by us are passed on in accordance with Art. 6(1)(b) GDPR to the commissioned transport company and the commissioned credit institution.

Insofar as we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact data (name, address, e-mail address) transmitted by you when placing the order in order to inform you personally about upcoming updates within the legally prescribed period in the context of our statutory information obligations in accordance with Art. 6(1)(c) GDPR by suitable means of communication (e.g. by post or e-mail). In this context, your contact data are used strictly for the intended purpose for notifications about updates owed by us and are processed by us for this purpose only insofar as this is necessary for the respective information.

For the handling of your order, we also cooperate with the following service provider(s), who support us wholly or partly in the performance of concluded contracts. Certain personal data are transmitted to these service providers in accordance with the following information.

7.2 In order to fulfil our contractual obligations towards our customers, we cooperate with external shipping partners. We pass on your name as well as your delivery address and, insofar as necessary for the delivery, your telephone number, exclusively for the purposes of the delivery of the goods in accordance with Art. 6(1)(b) GDPR to a shipping partner selected by us.

7.3 Printful

For order handling, we use the following provider: Printful,Inc. 11025 Westlake Drive, Charlotte, NC28273, USA

Name, address and, where applicable, further personal data are passed on to the provider in accordance with Art. 6(1)(b) GDPR exclusively for the purpose of handling the online order. Your data are passed on here only insofar as this is actually necessary for the handling of the order.

For the transfer of data to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.

7.4 Use of payment service providers (payment services)

- Stripe

One or more online payment methods of the following provider are available on this website: Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland

If you select a payment method of the provider for which you make advance payment (e.g. credit card payment), the payment data you provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order are passed on to the provider in accordance with Art. 6(1)(b) GDPR. In this case, your data are passed on exclusively for the purpose of payment processing with the provider and only insofar as this is necessary for this.

If you select a payment method for which the provider makes advance payment (e.g. purchase on account or in instalments, or direct debit), you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postal code, town, date of birth, e-mail address, telephone number, where applicable data on an alternative means of payment).

In order to safeguard our legitimate interest in establishing the solvency of our customers, these data are forwarded by us to the provider for the purpose of a credit check in accordance with Art. 6(1)(f) GDPR. On the basis of the personal data you have provided as well as further data (such as shopping cart, invoice amount, order history, payment experiences), the provider checks whether the payment option you have selected can be granted with regard to payment and/or default risks.

The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they have their basis in a scientifically recognised mathematical-statistical procedure. Among other things, but not exclusively, address data are included in the calculation of the score values.

You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still remain entitled to process your personal data insofar as this is necessary for the contractual handling of payment.

8) Retargeting/ remarketing and conversion tracking

Meta Pixel

Within our online offering, we use the service "Meta Pixel" of the following provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Meta")

If a user clicks on an advertisement placed by us on Facebook and/or Instagram, the URL of our linked page is extended by a parameter with the help of "Meta Pixel". This URL parameter is then entered into the user's browser after the redirection by a cookie that our linked page itself sets.

This enables Meta, on the one hand, to determine the visitors of our online offering as a target group for the display of advertisements (so-called "Ads"). Accordingly, we use the service in order to display the Facebook and/or Instagram Ads placed by us only to those users who have also shown an interest in our online offering or who exhibit certain characteristics (e.g. interests in certain topics or products, which are determined on the basis of the websites visited) that we transmit to Meta (so-called „Custom Audiences“).

On the other hand, the „Meta Pixel“ can be used to trace whether users were redirected to our website after clicking on an advertisement and what actions they carry out there (so-called „conversion tracking“).

The collected data are anonymous for us, i.e. they do not allow us to draw any conclusions about the identity of the users. However, the data are stored and processed by Meta, so that a connection to the respective user profile is possible and Meta can use the data for its own advertising purposes.

All of the processing described above, in particular the setting of cookies for reading out information on the end device used, is only carried out if you have given us your express consent to do so in accordance with Art. 6(1)(a) GDPR. You can revoke your given consent at any time with effect for the future by deactivating this service in the „cookie consent tool“ provided on the website.

We have concluded a data processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties.

The information generated by Meta is generally transferred to a server of Meta and stored there; in this connection, a transfer to servers of Meta Platforms Inc. in the USA may also occur.

9) Rights of the data subject

9.1 The applicable data protection law grants you the following data subject rights (rights to information and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the cited legal basis for the respective conditions of exercise:

Right of access pursuant to Art. 15 GDPR;
Right to rectification pursuant to Art. 16 GDPR;
Right to erasure pursuant to Art. 17 GDPR;
Right to restriction of processing pursuant to Art. 18 GDPR;
Right to notification pursuant to Art. 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to withdraw given consents pursuant to Art. 7(3) GDPR;
Right to lodge a complaint pursuant to Art. 77 GDPR.

9.2 RIGHT TO OBJECT

IF, IN THE CONTEXT OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL END THE PROCESSING OF THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING REMAINS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA ARE PROCESSED BY US FOR THE PURPOSE OF DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL END THE PROCESSING OF THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.

10) Duration of the storage of personal data

The duration of the storage of personal data is measured on the basis of the respective legal basis, the purpose of processing and – insofar as relevant – additionally on the basis of the respective statutory retention period (e.g. retention periods under commercial and tax law).

In the case of the processing of personal data on the basis of an express consent in accordance with Art. 6(1)(a) GDPR, the data concerned are stored until you revoke your consent.

If statutory retention periods exist for data that are processed in the context of legal or quasi-legal obligations on the basis of Art. 6(1)(b) GDPR, these data are routinely deleted after expiry of the retention periods, provided they are no longer necessary for the performance or initiation of the contract and/or there is no longer any legitimate interest on our part in the further storage.

In the case of the processing of personal data on the basis of Art. 6(1)(f) GDPR, these data are stored until you exercise your right to object pursuant to Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

In the case of the processing of personal data for the purpose of direct advertising on the basis of Art. 6(1)(f) GDPR, these data are stored until you exercise your right to object pursuant to Art. 21(2) GDPR.

Insofar as nothing else results from the other information in this declaration about specific processing situations, stored personal data are otherwise deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.